HELP
Common questions.
The first release is being prepared. These answers explain the current design preview and what will be settled before orders open.
Can I order a hat today?
Not yet. The builder is a design preview while the first stock, options and checkout are confirmed. It does not take payment or save your choices.
What can I customise?
The plan is to offer a hat shape, band, feather quill and size choice, alongside ready-made featured looks. Only combinations we can supply will be offered at checkout.
Are the photographs of finished Cooper Carey hats?
No. Every current hat image is a clearly labelled concept. Real photos, materials and measurements will replace them when the first hats are approved.
How much will the hats cost?
The felt fedora is planned at A$150 with worldwide shipping included. The Panama-style hat's price is still being worked out.
When will a hat arrive?
Around 14 days was an early estimate, not a confirmed promise. Dispatch and delivery ranges will be shown for available destinations before payment.
How do I find my size?
Measure your head in centimetres where the hat will sit. Read the size guide; the actual size chart will follow measurements of the first stock.